For families and care teams

Make the next step clear to everyone involved.

A transition can bring several conversations together at once. Keep the care team's instructions, the receiving home's questions, family preferences and practical arrangements visible so each person knows what still needs confirmation.

Prepare for the next step Open the family portal ↗

What matters here

Shared responsibilities

Identify who is coordinating the move, who confirms the receiving arrangement and who answers questions about care.

A considered handoff

Use the authorized sharing process for the information the receiving team needs. Confirm who may receive records before sending them.

Everyday continuity

Discuss familiar routines, belongings, transport and the first conversations after arrival.

A practical path

Give each step the attention it needs.

Keep confirmed details and unanswered questions separate as you move forward.

Clarify the situation
Discuss the proposed timing and care needs with the responsible care team. Record which decisions remain open.
Confirm the receiving arrangement
Check availability, the services agreed, written terms and the home’s admission process. A proposed move date is not a confirmed admission.
Plan the practical details
Agree on transport, belongings, contacts and how questions will be handled after the move.

Before your conversation

A few things to have in mind.

You can use this list without entering or uploading personal information.

The care team's instructions and open questions
Confirmed receiving contact and proposed timing
Authorized recipients for necessary records
Transport, belongings and first-day arrangements

Common questions

A little more context.

Can Acuity decide when someone is ready to leave a hospital?

Readiness for discharge and clinical instructions belong with the treating team. Use this guide to organize questions and practical arrangements around those decisions.

Should records be sent through the public website?

No. Ask the coordinating professional which approved private sharing process to use. The public site is for general information and does not collect health records.

Continue exploring

Questions often connect.

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For families

Family guidance

Bring your family's priorities, questions and next steps into one clear conversation.

Explore family guidance

For families

Adult family home selection

Look beyond a room listing to the daily routines, reported services and details of a home.

Explore adult family home selection

For referring professionals

Professional referrals

Coordinate the next conversation with clear roles, appropriate consent and an authorized sharing path.

Explore professional referrals

Talk it through

Bring your questions to a conversation.

Leave your contact details and our team will follow up. You can also email hello@acuitysenioradvisors.com.

Request a conversation

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Family portal

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