01
Everyday life
- What makes a day feel comfortable and familiar?
- Which routines, meals and activities matter most?
- How can family and friends stay involved?
Care considerations
A good fit starts with the right questions.
Use these prompts to prepare for a conversation or a visit. Bring the questions that matter to your family, and leave room for what you learn along the way.
02
Support and surroundings
- What help is needed throughout the day and overnight?
- How does the home explain staffing and its services?
- What should the family discuss with the care team?
03
The practical details
- Which charges are included, and which may change?
- When was availability last confirmed?
- What agreements and policies should we review?
04
A visit that tells you more
- Can we see the spaces used every day?
- What do we notice about conversations and daily routines?
- Which questions still need an answer after the visit?
Before the next step
Keep track of what still needs an answer.
Take notes on the information you receive, who provided it and when. Revisit availability and pricing before making arrangements, because both can change.
Discuss individual care needs with the person’s care team and the home. A website description or availability report does not establish whether a home can meet those needs.
Take a closer look at your options.
Explore focused guidance for choosing a home, discussing costs or preparing for a transition.
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